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How do you differentiate your AI product capabilities when competitors are saying the same thing?

Claudia Michon
Automation Anywhere Senior Vice President, Product & Solutions Marketing | Formerly Salesforce, L'Oreal, Godiva ChocolatierApril 26

When you have feature parity, it sometimes comes down to execution. Here are some levers you can use to break away from the pack:

  • "Ours is just better." Explain why it's easier, more accurate, more flexible, more cost-effective, faster, etc. Find ways to shine a light on why your flavor is the right choice.

  • Customer success. Nothing is more powerful than proof of adoption and examples of use cases and success.

  • Give it a great brand and positioning. Make up a new category. The world of AI is the wild west and basically anything goes. It's a PMMs dream right now.

  • Position partnerships and ecosystem. The extensibility and interoperability of features is what makes it even more valuable. Tout a library of integrations, joint investments, and solutions with strategic technical partners.

  • Make noise. Get your message into market and establish a stronghold in hearts, minds, and desktops.

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