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What questions should you ask during your one-on-ones with your cross-functional teams during your first month at the company?

Tim Britt
Freshworks Senior Director of Channels EuropeApril 11

During your first month at the company, one-on-one meetings with cross-functional teams are crucial for building relationships, understanding processes, and aligning goals. Here are some questions you should consider asking during these meetings:

  1. Role and Responsibilities:

    • Can you provide an overview of your role within the team?

    • What are the key responsibilities and expectations for my role?

    • How does my role contribute to the overall goals of the team and company?

  2. Team Dynamics and Collaboration:

    • How does our team typically collaborate with other departments or teams?

    • Are there any ongoing projects or initiatives that I should be aware of?

    • How can I best integrate and collaborate with the team to achieve our objectives?

  3. Processes and Workflows:

    • Can you walk me through the typical workflows or processes for [specific task or project]?

    • Are there any tools or systems that are commonly used by the team? How do they work?

    • Are there any pain points or bottlenecks in our current processes that need to be addressed?

  4. Communication and Expectations:

    • What are the preferred channels of communication within the team?

    • How often do we typically have team meetings or updates?

    • Are there any specific communication norms or expectations I should be aware of?

  5. Goals and Metrics:

    • What are the key performance indicators (KPIs) or metrics that the team tracks?

    • How do our team goals align with the broader objectives of the company?

    • What can I do to contribute to the team's success in achieving these goals?

  6. Feedback and Development:

    • How does the team typically provide feedback to each other?

    • Are there any areas for growth or development that you think I should focus on?

    • Do you have any suggestions or advice for how I can excel in my role within the team?

  7. Company Culture and Values:

    • What is the company culture like here?

    • How do our team's values align with the overall values of the company?

    • Are there any cultural norms or traditions that I should be aware of?

By asking these questions, you can gain valuable insights into your new team's dynamics, processes, and expectations, setting a solid foundation for collaboration and success in your role.

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