What is your favorite interview question or scenario for an Enterprise Customer Success Manager?
1 Answer
RocketReach VP of Sales & Customer Success • April 11
My favorite interview question for an Enterprise Customer Success Manager is to ask their favorite failure. It is kind of an oddball question and it teaches me everything about:
how they think on their feet
how they learn from mistakes
how they take accountability
what they value in their work life
if they're collaborative and classy
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RocketReach VP of Sales & Customer Success, Wynne Brown on Enterprise Customer Success
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