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Charles McMurray

Charles McMurray

Inaugural Head of Product Marketing, Wi-Tronix
About
Throughout my 25-year career, I have thrived in diverse roles encompassing enterprise sales, marketing, and technical project management. My recent endeavors have centered on crafting innovative messaging for nascent sectors and products that alig...more

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Charles McMurray
Charles McMurray
Wi-Tronix Inaugural Head of Product Marketing | Formerly WorkivaAugust 23
I'll take a stab at this. Here is an 8-step general outline of a process that can be used to develop repeatable product messaging: (adapt to your style) 1. Identify your target audience: Understand who your product is meant for and what their needs and pain points are. Developing messaging that resonates with your audience requires deeply understanding of their demographics, goals, and challenges. 2. Define your value proposition: Identify your product's unique value and how it better solves your customers' problems than existing alternatives. Your value proposition should address key benefits, competitive advantages, and outcomes your product delivers. 3. Craft core messaging: Develop concise and compelling messaging communicating your value proposition. Focus on clear and concise language highlighting your product's main features, benefits, and problem-solving capability. Ensure your messaging is customer-centric, highlighting how your product enhances their lives or makes their job easier. 4. Tailor your messaging to different channels and mediums: Different channels (e.g., website, social media, email marketing) and mediums require different approaches to messaging. Customize your messaging to suit each platform while maintaining consistency in your core message. 5. Test and iterate: Gather feedback from your target audience and test different versions of Your messaging to see which resonates best. Use customer surveys, focus groups, or A/B testing techniques to validate and refine your messaging. Continuously iterate and optimize based on feedback and data-driven insights. 6. Align with your brand: Make sure your product messaging aligns with your overall brand identity and brand messaging. Consistency across all touchpoints helps to build trust, reinforce your brand image, and create a cohesive customer experience. 7. Train your team: Ensure your sales and marketing teams are well-versed in the product messaging. Please provide them with training materials and guidelines to effectively communicate the value proposition and key messages to customers. 8. Monitor and update: Regularly monitor the performance of your product messaging and stay updated with industry trends and customer feedback. Make necessary adjustments and updates to keep your messaging relevant and impactful. Remember, developing effective product messaging is an ongoing process that requires continuous evaluation and refinement. ~Chuck
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Credentials & Highlights
Inaugural Head of Product Marketing at Wi-Tronix
Formerly Workiva
Studied at Columbia College Chicago
Lives In Naperville, IL
Hobbies include Muscle cars, Large Family, aspiring to sleep 8 hours
Knows About Brand Strategy, Platform and Solutions Product Marketing
Speaks English, German