Question Page

How do you get feedback from sales on whether or not your frequency and training is relevant?

Grant Glaser
Grant Glaser
Salesforce Director, Sales Leader Excellence CoachJanuary 10

Getting feedback from sales (both leaders & sellers) is crucial. It'll help you assess success, relevance, and what you need to focus on next. It's easy to skip over & move onto the next project so make sure to prioritize feedback collection for every campaign, workshop, and training you support or lead.

Easy ways to collect feedback:

  • Create short (10 or less) question surveys in a tool like Survey Monkey or GetFeedback
  • Schedule brief calls w/ a group of leaders & sellers post-enablement
  • Create a steering committee of engaged sellers & leaders who act as feedback loops during creation, execution, and follow-up
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Maria White
Maria White
Cornerstone OnDemand Vice President Sales Enablement and EducationApril 6

By conducting a bi-annual survey and constantly checking in with them regularly. Attending their weekly meetings is a great start to becoming part of their team and really begin to understand what they need and how you can provide it to them. It is also a great idea quarterly to interview about 15-20 sellers to stay connected to their requirements.

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610 Views
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