What skills and characteristics are most important for a Revenue Operations role?

In my opinion, the best RevOps professionals have in common 3 skill peaks (communication, data-fluent problem-solving and system thinking) and one personal trait: curiosity.

Communication: Effective communication is key, including the ability to tailor messages that speak to different audiences and levels while remaining objective and focusing on the "so what" of insights.

Data-Fluent Problem-Solving: Proficiency in data preparation, analysis, visualization, and deriving actionable insights to test hypotheses is key. RevOps professionals must interpret complex data, identify patterns, and use data to guide the business to make the right decisions.

Systems Thinking: The ability to connect the operations to the big picture and tie an efficient day to day to business outcomes. The best RevOps folks avoid tailored and niche solutions, prioritizing at scale articulation. This means embracing automation and solutions that travel well across markets, products, customers and segments.

Curiosity: in my experience, the most curious RevOps professionals explore the data, look for causal links, collaborate cross-functionally without agendas and unlock opportunities hidden in the data. Their curiosity sparks creativity and innovation and inspires themselves and others to drive the business forward.