What do you think about your first 30/60/90 day goals when coming in as the Head of revenue operations in a startup that didn't have revenue operations managers before?

Within the first few weeks I will meet with my immediate and extended stakeholders to understand:

• Top of mind concerns/pain points

• Existing processes, current state, and potential gaps in resources, tools etc

This will then drive my list of:

- Quick Wins/Goals (30 Days)
- Mid-Term Wins/Goals (60/90 Days) &
- Long-Term Wins/Goals (>90 Days)

• Quick wins/goals ideally would be something that is top of mind for my stakeholders, visible and attainable within the 30-day timeframe. As an example, in one of my prior roles a pain point I kept hearing during early conversations was around lack access to actionable data. In that instance I was able to work with my team to create a Tableau dashboard that provided visibility to the relevant stakeholders. Although the solution was pretty straightforward in this case the impact was fairly visible and notched a quick win for me as well as my team.

• For mid-term wins/goals I like to think of efficiencies in terms of team structure and alignment, tools that are underutilized and/or could be consolidated.

• Finally, for the long-term I like to think of what my northstar should be to align with the overall company strategy. As an example if the company plans to go upmarket in the next 1-2 years I would want to think about the systems, processes and tools from that lense and make certain that the short and mid-term plans are not a bandaid fix but more of a longer term solution.