How do you think about the right amount of ramp time for new hires on your revenue operations team when trying to balance urgent needs?
1 Answer
DigitalOcean Director of Revenue Operations / Customer Care • January 4
My preference is to hire internally from Support roles. It can be Customer Service, Analysts in Operations, Data teams or coordinators, and ICs and Proj / Program office. Cross-functional collaboration is a very important skill required in any RevOps role, and if you have served one or more parts of the organization, institutional knowledge is a valuable asset.
This allows a very short ramp-up time and a ton of valuable insight that only an insider can have.
This also provides a career path for Support roles in your organization.
1018 Views
Related Ask Me Anything Sessions
LinkedIn Director of Sales Strategy and Operations (EMEA & LATAM), Eduardo Moreira on Establishing the Revenue Ops Function
Adobe Sales Strategy & Operations Lead, Jacky Ye on Revenue Ops KPIs
Databricks Director - Sales Strategy & Operations, Ken Liu on Revenue Ops KPIs
Related Questions
What advice would you give to someone tasked with establishing revenue operations function in an existing business structure?Could you share the interview process of your role? What kind of candidate you are looking for?As a RevOps leader, what is the tool you can't live without?How do you think about your first 30/60/90 day goals when coming in as the Head of revenue operations in a startup that didn't have revenue operations before?What does your revenue operations team org structure look like?What are some of the *worst* KPIs to commit to achieving?