Question Page

What are the key differences when positioning a product for developers (who have a different buyers journey) vs normal saas products for business buyers?

Karina Ung
Nylas Sr. Technical Product Marketing ManagerJanuary 30

While it's important to highlight the values of your product, it's crucial to make it clear what your product solves when positioning to developers. Instead of using mainstream marketing power words to evoke emotion, often used to grab attention from business buyers (which can come off as "fluffy" to developers), use words that detail how and what your product and its features do.

796 Views

Hi,

I think you answered your own question here: With developers, you have a different buyer persona and a different buyer journey. (Although developers are "normal" too!!!!)

The positioning steps are still the same:

  • Buyer research to understand their needs, perceptions of your product and competitors/ alternatives, and the journey they take to find solutions to their problems
  • Competitive analysis to find the unique capabilities by which you differ from the competition and which your buyers value
  • Developing positioning and messaging that speaks to buyer needs and your unique value
  • Testing and validation of that messaging with internal stakeholders and external sources

Developers have a reputation of being more cynical buyers that are harder to reach with marketing messages. That's true. But I think all SaaS buyers have become more like developers. So take the time to understand them, their language, and their information sources/ influencers, and use the same marketing skills that you would apply to any other SaaS product. 

311 Views
Messaging Group Event
Thursday, January 23 • 8:30AM PT
Messaging Group Event
Virtual Event
Megan Pratt
MP Marketing Product Marketing Strategy Consultant | Formerly Alyce, NextRollFebruary 7

The main difference I've noticed is the information that the audience wants at each step of the buyers journey. More technical audiences, like developers, tend to want to get to the heart of the benefits and features faster than other audiences that are less technical (think marketers or HR execs) In short – they don't want the marketing spin, they just want the features and hard facts about the benefits they'll drive. You'll want to be able to deliver hard proof on each point with things like case studies, data points, etc. 

248 Views
Top Product Marketing Mentors
Mary Sheehan
Mary Sheehan
Adobe Head of Lightroom Product Marketing
Axel Kirstetter
Axel Kirstetter
Guidewire Software VP Product Marketing
Leah Brite
Leah Brite
Gusto Head of Product Marketing, Employers
Jon Rooney
Jon Rooney
Unity Vice President Product Marketing
Katie Gerard
Katie Gerard
Workhuman Head of Product Marketing
Sahil Sethi
Sahil Sethi
Freshworks Vice President - Global Product Marketing
Madeline Ng
Madeline Ng
Google Global Head of Marketing, Google Maps Platform
Julien Sauvage
Julien Sauvage
Clari VP, Brand, Content and Product Marketing
Kevin Garcia
Kevin Garcia
Anthropic Product Marketing Leader
Amanda Groves
Amanda Groves
Enable VP of Product Marketing