Question Page

Is there a difference in tactics for messaging if the company is following a product led growth strategy?

Kelly Kipkalov
BILL Sr Director, Product MarketingApril 17

I don't use a lot of variety in the way I approach strategic messaging - you have to be able to tell a good, cohesive story regardless of how you acquire customers. But with PLG, it becomes a lot more important to make sure that you're following the customer journey and have really tight alignment - at each stage of the funnel - between your messaging and the customer need at that stage. The higher up in the funnel, the more aspirational and broad you can be, but as customers move down the funnel, you have to get a lot more specific about what your product can do and how it will do it. And even more important than messaging, in PLG you need to make sure you have the right content aligned to stage in the funnel (video, tutorials, demos, etc). Messaging and content, aligned to stage of the buyer journey.

414 Views
Messaging Group Event
Thursday, January 23 • 8:30AM PT
Messaging Group Event
Virtual Event
Top Product Marketing Mentors
Mary Sheehan
Mary Sheehan
Adobe Head of Lightroom Product Marketing
Axel Kirstetter
Axel Kirstetter
Guidewire Software VP Product Marketing
Leah Brite
Leah Brite
Gusto Head of Product Marketing, Employers
Jon Rooney
Jon Rooney
Unity Vice President Product Marketing
Katie Gerard
Katie Gerard
Workhuman Head of Product Marketing
Sahil Sethi
Sahil Sethi
Freshworks Vice President - Global Product Marketing
Madeline Ng
Madeline Ng
Google Global Head of Marketing, Google Maps Platform
Julien Sauvage
Julien Sauvage
Clari VP, Brand, Content and Product Marketing
Kevin Garcia
Kevin Garcia
Anthropic Product Marketing Leader
Amanda Groves
Amanda Groves
Enable VP of Product Marketing