Question Page

What do your interactions with the C-Suite look like on a regular basis?

Sherry Wu
Sherry Wu
Gong Senior Director, Product Marketing | Formerly MaintainX, Samsara, Comfy, CiscoJanuary 11

There are 3 main ways I interact with the C-suite:

  • Regular leadership meetings where we discuss product roadmap and GTM
  • Project-specific interactions
  • Regular 1:1s (this will depend on the size of your company)

During regular leadership meetings, execs discuss high-priority company initiatives, such as initiatives to target new markets, upcoming product bets, and company building. As PMMs, we provide critical intelligence to inform these strategic decisions, and oftentimes end up driving the execution of decisions made at the exec level.

For project-specific interactions, I like to use the DACI framework to help me determine when to communicate to execs (DACI is great for all projects, period). PMMs are usually in positions where we're driving high-impact, cross-functional projects (e.g. product launches, pricing changes, category-defining campaigns). For some projects, execs are approvers; for others, they are key collaborators. 

For example, if you are working on a pricing change, your CEO may be an approver but will likely not be in the weeds with you day to day as you investigate pricing and packaging. In this case, you would interact with her when you present proposals for approval, and you may cc her (depending on the size of the company, and her preference) on any status update comms to internal stakeholders. If you're working with execs to overhaul your strategic narrative, then you may interact with them more as a collaborator, and your interactions will be less formal.

Finally, it's important to know what's top of mind for execs. At smaller companies, it's easier to have access to execs so you can know what's top of mind. At larger companies, you might get this information in town hall meetings or perhaps department-specific AMA sessions. I currently hold weekly1:1s with execs to make sure I'm keeping a pulse on company priorities, and I bring execs in to meet with the PMM team to ensure we're building relationships outside of projects. After all, execs are human too :)

...Read More
939 Views
Top Product Marketing Mentors
Morgan Joel
Morgan Joel
Intuit Head of Product Marketing, QuickBooks Live
Nisha Srinivasan
Nisha Srinivasan
Sr. Product Marketing Manager
Stevan Colovic
Stevan Colovic
Sharebird Product
Claudia Michon
Claudia Michon
Automation Anywhere Senior Vice President, Product & Solutions Marketing
Surabhi Jayal
Surabhi Jayal
Sharebird Marketing Associate
Kelly Farrell
Kelly Farrell
Intercom Product Marketing Manager
Claire Drumond
Claire Drumond
Atlassian Sr. Director, Head of Product Marketing, Jira and Jira suite
Meg Murphy
Meg Murphy
IBM CMO, IBM Systems
Natalie Louie
Natalie Louie
ICONIQ Capital Product & Content Marketing
Harsha Kalapala
Harsha Kalapala
AlertMedia Vice President Product Marketing