Question Page

How do you know if your product launch for a transformative product bet is failing or if the bet was wrong?

Susan "Spark" Park
Monzo Director of Product MarketingMarch 18

Behavioral metrics.

If you've changed the behavior of your customer base to to something else, you're succeeding. If not, and you haven't been able to retain or continue a habit-forming change, go back to the drawing board.

It's important to ensure you have these metrics lined up even into beta so you're measuring change, not just revenue our core output and you can explain WHY.  

Retention is the easiest thing to measure across this. But I like to pair metric + and activity. So 30-day sustained activity of X that is growing by Y.  

Yes it's more complicated to track, but then you can really diagnose what caused the changes better, and can drive better strategy for the future.  

1120 Views
Messaging Group Event
Thursday, January 23 • 8:30AM PT
Messaging Group Event
Virtual Event
Top Product Marketing Mentors
Mary Sheehan
Mary Sheehan
Adobe Head of Lightroom Product Marketing
Axel Kirstetter
Axel Kirstetter
Guidewire Software VP Product Marketing
Leah Brite
Leah Brite
Gusto Head of Product Marketing, Employers
Jon Rooney
Jon Rooney
Unity Vice President Product Marketing
Katie Gerard
Katie Gerard
Workhuman Head of Product Marketing
Sahil Sethi
Sahil Sethi
Freshworks Vice President - Global Product Marketing
Madeline Ng
Madeline Ng
Google Global Head of Marketing, Google Maps Platform
Julien Sauvage
Julien Sauvage
Clari VP, Brand, Content and Product Marketing
Kevin Garcia
Kevin Garcia
Anthropic Product Marketing Leader
Amanda Groves
Amanda Groves
Enable VP of Product Marketing