How do you know if your product launch for a transformative product bet is failing or if the bet was wrong?
1 Answer
Susan "Spark" Park
Monzo Director of Product Marketing • March 18
Behavioral metrics.
If you've changed the behavior of your customer base to to something else, you're succeeding. If not, and you haven't been able to retain or continue a habit-forming change, go back to the drawing board.
It's important to ensure you have these metrics lined up even into beta so you're measuring change, not just revenue our core output and you can explain WHY.
Retention is the easiest thing to measure across this. But I like to pair metric + and activity. So 30-day sustained activity of X that is growing by Y.
Yes it's more complicated to track, but then you can really diagnose what caused the changes better, and can drive better strategy for the future.
1120 Views
Top Product Marketing Mentors
Morgan Joel
Intuit Head of Product Marketing, QuickBooks Live
Nisha Srinivasan
Sr. Product Marketing Manager
Stevan Colovic
Sharebird Product
Claudia Michon
Automation Anywhere Senior Vice President, Product & Solutions Marketing
Surabhi Jayal
Sharebird Marketing Associate
Kelly Farrell
Intercom Product Marketing Manager
Claire Drumond
Atlassian Sr. Director, Head of Product Marketing, Jira and Jira suite
Meg Murphy
IBM CMO, IBM Systems
Natalie Louie
ICONIQ Capital Product & Content Marketing
Harsha Kalapala
AlertMedia Vice President Product Marketing
Related Questions
How do you create and reenforce a culture for you product marketing team as you scale it and what does yours look like?What are some unique external (customer facing) activities you include for promoting a new product?What do you find most challenging about launching a new product that is also your company's first product?What are different ways to set benchmark goals for launch, maximize demand generated, and continue optimizing post-launch?Considering not all launches are created equal, how do you distinguish between the different types of product launches? How do you time a launch for the greatest impact?