Question Page

Can you share the metrics you track for your developer marketing programs? And what are the product metrics that the marketing team also needs to pay attention to?

Vishal Naik
Vishal Naik
Google Product Marketing Lead | Formerly DocuSignJuly 14

To line list some metrics I’ve used in the past: number of live integrations in production, number of developer trial sign ups, conversion rate of developer trial sign up to live integration, speed to first integration, go-live success rate, number of integrations per customer, volume of endpoints per customer, etc. It really depends on what your goals are and what data points you have access to.

I think the biggest thing is that developer marketing programs and developer metrics need to map back to core business drivers. At a previous company, our goals were to grow the volume of customers using APIs and then to get those customers to build with multiple APIs, or even multiple endpoints within our most popular API–so we wanted to see how we could speed up time to go-live, measure endpoint volume and build a linear map of which APIs followed our most popular one in a customer’s build journey. Alternatively, if your focus is on hero use cases, then you may want to consider metrics that focus on depth across an integration while also considering developer experience metrics. So I’d suggest you look first to your product strategy and data access and choose which dimensions best support.  

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Justine Davis
Justine Davis
Postman Head of MarketingNovember 17

Assuming your model is product led growth, you want to track site visits, sign ups, first day usage, week 2 usage, monthly usage, feature usage (especially what features are used first), and upsell. 

Technical evangelists should be tracked by views and viewer retention rates that eventually lead you to the funnel metrics that marketers track above ^.

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Amanda Groves
Amanda Groves
Enable VP of Product Marketing | Formerly Crossbeam, 6sense, JazzHR, Imagine Learning, AppsemblerMarch 26

It depends on the GTM motion of the company (marketing-led, sales-led, product-led, ecosystem-led). Let me share some examples for each scenario:

Marketing-led:

  • Inbound leads generated from content, performance marketing, events

Sales-led:

  • Conversion rate from MQL -> SAL, closed/won (competitive win rate), referrals

Product-led:

  • Utilization, tour completion, product sign-ups, WAUs

Ecosystem-led:

  • EQLs, partner-sourced/influenced leads (partner referrals)

If you're not sure where to start, test one of these metrics in your existing funnel and see how it goes!

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