Question Page

Any advice for creating a pricing strategy for a value-based B2C subscription product for a brand new company?

I know what my competitors and similar products are charging, but I'm trying to figure out how to estimate conversion, churn, and customer lifetime for my product. We are a brand new company (so no existing branding or customer trust), we are B2C in the healthcare & fitness space, and we have a value-based product - i.e. not media streaming, or physical goods - like Medium. Any thoughts or resources about how to approach this analysis would be helpful. Thanks!
Nate Franklin
Hex Head of Product MarketingApril 26

Let me preface my response and say that B2C is not the bulk of my experience, but here's how I would approach it.

You have to talk to customers. I would start by trying to understand what customers alternatives are to your product and how much time, energy and of course $$ it costs them. That's a good way to think about a starting place. Then running a pricing survey and ultimately a price test is the way to go.

Depending on your product, having multiple levels will make sense - but you probably don't want to start there. That's something you grow into to capture customers at different willingness to pay.

Regardless -- I highly recommend following Reforge's pricing strategy -- this is honestly the first place I'd go. https://www.reforge.com/previews/product/pricing-strategy

1036 Views
GTM Event
Wednesday, February 26 • 8:30PM PT
GTM Event
Virtual Event
Top Product Marketing Mentors
Ashley Faus
Ashley Faus
Atlassian Head of Lifecycle Marketing, Portfolio
Daniel Kuperman
Daniel Kuperman
Atlassian Head of Core Product Marketing & GTM, ITSM Solutions
Stephen Baloglu
Stephen Baloglu
Adobe Director of Product Marketing