What should be our strategy if we end up creating industry first solution by understanding the need of the future but our customers are not willing to adopt the change as it's not a necessity yet? Shall we hold the project or invest more to create more buzz about the product and hope for better adoption?
1 Answer
Shahid Hussain
Google Group Product Manager, Wear OS • May 22
If you know that customers are not willing to adopt your solution, that's a bad spot to be in.
Re-evaluate what led you to the decision to build & when to do it. Was there a gap in your methodology, or a piece of research that led you down this path? How can you avoid this for the next piece of strategy planning?
Don't hope for better adoption -- test and prove this out. Can you get a high quality signal that customers will adopt, e.g. customers will pay you now for access to it?
Is there a wider org that will bear the cost of holding this solution, and values it for reasons other than direct revenue?
701 Views
Top Product Management Mentors
Poorvi Shrivastav
Meta Senior Director of Product Management
Anton Kravchenko
Carta Sr. Director of Product Management
Krishna Panicker
Airbase VP Product
Natalia Baryshnikova
Atlassian Head of Product, Enterprise Agility
Marion Nammack
Braze Director of Product Management
Ajay Waghray
Udemy Director of Product Management, Consumer Marketplace
Tom Alterman
Notable Head of Product
Lizzy Masotta
Shopify Senior Product Lead
Boris Logvinsky
Vanta VP Product
Jacqueline Porter
GitLab Director of Product Management
Related Questions
How do you know if your product strategy is successful?Why is it important for product managers to understand their customer's ideal outcome/JTBD? For an industry that changes daily (AI, web3), how do you think about building a product strategy around it?How do I protect our product strategy from sales pushback? Our sales team doesn’t focus, and is trying to make our product easy to sell to anyone, rather that our target market.Where do ideas for new features come from? How do you decide which ones to build?What are some of your favorite tools for running great experiments