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What metrics or OKRs are associated with Outbound Product Management teams look at to define success?

Which do you find to be the most important?
Sailaja Kalle
Gainsight Director, Product ManagementFebruary 22

It's tricky to define OKRs for Outbound Product Managers because traditionally we are not directly responsible for the launch of products/features but strategically sit to influence what features/products get built and work on advocacy of what is built.

We agreed on 3 OKRs for Outbound Product Management

1. Enablement and Adoption - It is crucial to enable customer-facing teams - Sales, Implementation, Support and Customers for the success of the Product. So it's about how many videos, how 

2. Revenue - Interact and engage with customers to improve the adoption of products.

3. Strategy - Unify the strategy across internal teams, partners, customers and engineering teams

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